Customer Service Representative

Work Type: Part-Time
Customer Service

The opportunity:

We are looking for an enthusiastic individual to join White Oaks Mall Guest Services team. The successful candidate will have a passion for customer service and the ability to remain professional and courteous with customers at all times. The candidate must possess strong organizational skills and excellent verbal and written communications.

What you will do:

  • Provide Customer Service Support to mall patrons and tenants.
  • Responsible for all incoming Customer Service telephone inquiries
  • Process the sale of White Oaks Mall gift card and the end of shift settlement and reconciliation.
  • Follow procedures that are in place for stroller/wheelchair rentals and Lost & Found.

Who you are:

Candidates must have Customer Service experience and minimum 3 years Retail Sales experience. Is able to work in a fast paced environment where organizational skills and accuracy are essential. Must be able to work various shifts with flexible hours, including Friday, Saturday and Sunday.

Interested applicants should send their resume and cover letter to:

Reasonable accommodation at any time throughout the hiring process is available through Bentall Kennedy’s Human Resources department for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please email us at and include: Job posting #, your name and your preferred method of contact.