La Senza Seasonal Sales Associate delivers a best-in-class, captivating, branded customer experience that builds loyalty and enable consistent sales and profit growth. They live our values and represent the brand in their behaviour.
Role and Responsibilities
- Responsible for developing customer loyalty and following
- Promote and display teamwork across all zones to ensure the customer’s journey is seamless
- Process customer transactions, returns or exchanges accurately and efficiently and creating lasting customer impressions
- Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups, and promotions
- Ensure backroom is organized and tidy and effectively communicate to management any concerns regarding stockroom
- Understand, adhere to, and reinforce brand standards
- Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
- Reinforce all activities related to providing a safe working environment
- Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
- Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards
Qualifications
- Embraces the organization’s mission
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Ability to work as part of a team
- A genuine desire to provide excellent customer service
- Excellent listening, organization and follow through skills
- Ability to connect with and relate to customers and build meaningful relationships
Interested individuals should apply in person at La Senza or email marymurray0502@gmail.com