La Senza Seasonal Sales Associate delivers a best-in-class, captivating, branded customer experience that builds loyalty and enable consistent sales and profit growth. They live our values and represent the brand in their behaviour. Must be available to work days, nights and weekends.
Role and Responsibilities
- Responsible for developing customer loyalty and following
- Promote and display teamwork across all zones to ensure the customer’s journey is seamless
- Process customer transactions, returns or exchanges accurately and efficiently and creating lasting customer impressions
- Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups, and promotions
- Ensure backroom is organized and tidy and effectively communicate to management any concerns regarding stockroom
- Understand, adhere to, and reinforce brand standards
- Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
- Reinforce all activities related to providing a safe working environment
- Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
- Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards
Qualifications
- Embraces the organization’s mission
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Ability to work as part of a team
- A genuine desire to provide excellent customer service
- Excellent listening, organization and follow through skills
- Ability to connect with and relate to customers and build meaningful relationships
Interested individuals should apply in person at La Senza or email [email protected]